Ok so I'm paying for a mistake that a TD employee made? WILL TAKE MY BUSINESS ELSEWHERE!!! They said ok we will file a report it will take two months to process. Hello it wasn't a refund it was a CHARGE! my balance was at zero and now it's at $$$ when I didn't even buy anything! Spoke calmly to them. After three days I say hello when is the manager going to call me back? They say well your refund was processed there's nothing we can do. Ask to speak to manager they say it will take three days for them to call me back. Spoke to minimum ten customer service agents. I call the credit card they transfer me to expedia, who transfers me to credit card, who transfers me to expedia. Next day I see they charged me instead of refunding. A month later still no refund I call them they say the refund is done. They said it would take two to three weeks. My flight got canceled so I asked for a refund.
3) Get a new credit card that offers travel points. 2) Leave a voicemail to another advisor so that I can open a new savings account, never calls back. After a year of sending thousands of dollars per month, I ask him why he hasn't invested, he said he is waiting for more money? Two years later he still hasn't invested even though I keep sending money and texting him regularly about it. 1) The TD waterhouse financial advisor does not invest my money. Been a client with TD for over a decade, recently getting extremely annoyed with their horrible service.
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